Product Manager

UPchieve is hiring!

About

About UPchieve
UPchieve is an edtech nonprofit that provides free, 24/7 online tutoring and college counseling to low-income high school students in the U.S. Using our app, students can request and get paired with a live, volunteer tutor in under 5 minutes. Our mission is to democratize access to academic support so that all students, regardless of income, have an equal opportunity to finish high school, attend college, and achieve upward mobility. So far, we’ve matched 40,000+ on-demand tutoring requests from 10,000+ students across all 50 states. Our work has also been recognized by Forbes and TIME, and our funders include both Y Combinator and the Gates Foundation.

Who we’re looking for
We’re a small team taking on the monumental challenge of democratizing access to academic support. That means we need team members who are excited by autonomy and willing to work on projects outside the scope of their job description if needed. Regardless of role, we also look for candidates who have a personal connection to our cause or a demonstrable interest in education or serving low-income populations.

About Our Team & Office

  • We’re a remote-first team (in non-COVID times, we also have a dog-friendly office in Brooklyn, NY)
  • We highly value diversity of experiences and perspectives. 2/3 of the team are people of color, and many of us have personal experience growing up low-income or navigating nontraditional educational pathways
  • We believe working full-time means 40 hours/week. Non-work stuff is important too!

Our Benefits

  • 3 weeks paid vacation AND 3 weeks of paid holidays (including all days between Christmas Eve and New Year’s Day)
  • Flexible work schedule (choose your own hours)
  • $1,000 annual professional development budget (learning and self-improvement is a huge part of our work culture!)
  • We offer up to 100% covered health insurance on select plans that start on your first day!

Job Description

About the role
UPchieve is looking for our first-ever Product Manager to help us level up our product development. As the first product hire, you’ll report to and work closely with UPchieve’s Executive Director to create and maintain UPchieve’s product roadmap. You’ll regularly speak with our users (students and volunteers) and other stakeholders (like school and corporate partners) to understand their needs. You’ll also work with our designer and our 4-person engineering team to ensure we are always working on the most important thing in the most efficient way possible.

This might be the right job for you if…

  • You’re super excited by the idea of working at an early stage edtech nonprofit (one of only two edtech nonprofits to have ever been backed by Y Combinator!)
  • You feel a strong connection with and/or care deeply about our primary users (low-income high school students)
  • You’re up for the challenge of building a platform on par with other successful consumer-facing educational platforms like Khan Academy and Duolingo
  • You’re willing and capable of being a one-person product team—taking on any and all product-related tasks until we’re able to grow the team
  • You want to work closely with UPchieve’s leadership and grow into a Head of Product role in the next few years

What you’ll do

  • Gain a deep understanding of our users (low-income high school students, volunteers) and other stakeholders (schools/nonprofits, teachers, parents, funders, and corporate partners)
  • Define and prioritize features together with UPchieve’s founder, and maintain a public product roadmap which open source developers can contribute to
  • Manage biweekly sprints, including sprint planning, story writing, requirement workshops, etc.
  • Coordinate internal product ideation meetings and facilitate communication between business, design, and engineering
  • Refine and scale product-related processes (e.g., tracking of bugs and customer feedback)
  • Run experiments and analyze data to determine the effectiveness of platform changes

Preferred Experience

We’re looking for someone who...

  • Has 3+ years of product management experience for a consumer tech startup
  • Is highly organized and methodical when it comes to documentation, exploring edge cases, and planning sprints
  • Is a strong communicator capable of facilitating discussions and gathering consensus
  • (Bonus) Can run SQL queries and utilize data to make decisions with minimal support
  • (Bonus) Prior experience with any of the following: tutoring, software development, product design, user research
  • (Bonus) Demonstrated interest in education and/or social justice work

Recruitment Process

Salary
We strongly believe that nonprofit professionals deserve to be paid the same as their for-profit peers, and our eventual goal is to pay a competitive market rate for all roles. In 2021, given our small size and impact to-date, we are paying most employees between 90-100% of their market rate, but no one on our team makes more than $100K (including the CEO and CTO). We can pay up to $125K for this role if necessary, and we plan to gradually raise the salary cap on all roles as we prove our ability to scale and positively impact the lives of low-income students across the country. If taking a pay cut isn’t an option for you currently, we would still love to meet you in case something changes in the future!

Limitations
Right now we can only hire people eligible for employment in the United States, who reside in one of the 50 states. We can't sponsor visas or hire US citizens who live outside the US.

Additional Information

  • Contract Type: Full-Time
  • Location: Brooklyn, United States (11201)
  • Experience: > 3 years
  • Possible full remote
  • Salary: between 75000$ and 125000$ / year