Research and Project Manager

UPchieve is hiring!

About

About UPchieve
UPchieve is an edtech nonprofit that provides free, 24/7 online tutoring and college counseling to low-income high school students in the U.S. Using our app, students can request and get paired with a live, volunteer tutor in under 5 minutes. Our mission is to democratize access to academic support so that all students, regardless of income, have an equal opportunity to finish high school, attend college, and achieve upward mobility. So far, we’ve matched 40,000+ on-demand tutoring requests from 10,000+ students across all 50 states. Our work has also been recognized by Forbes and TIME, and our funders include both Y Combinator and the Gates Foundation.

Who we’re looking for
We’re a small team taking on the monumental challenge of democratizing access to academic support. That means we need team members who are excited by autonomy and willing to work on projects outside the scope of their job description if needed. Regardless of role, we also look for candidates who have a personal connection to our cause or a demonstrable interest in education or serving low-income populations.

About Our Team & Office

  • We’re a remote-first team (in non-COVID times, we also have a dog-friendly office in Brooklyn, NY)
  • We highly value diversity of experiences and perspectives. 2/3 of the team are people of color, and many of us have personal experience growing up low-income or navigating nontraditional educational pathways
  • We believe working full-time means 40 hours/week. Non-work stuff is important too!

Our Benefits

  • 3 weeks paid vacation AND 3 weeks of paid holidays (including all days between Christmas Eve and New Year’s Day)
  • Flexible work schedule (choose your own hours)
  • $1,000 annual professional development budget (learning and self-improvement is a huge part of our work culture!)
  • Health insurance reimbursements of up $300/month ($600/month for families)

Job Description

Summary
UPchieve is seeking a detail-oriented researcher and educator to join the team as a Research and Project Manager. You’ll work with the Director of Programs and the Product Manager to define UPchieve’s research agenda and inform the direction of our programs and product. You’ll oversee research projects to prove and improve the effectiveness of UPchieve’s tutoring and college counseling.

Responsibilities

  • Design and implement research studies, including collecting quantitative and qualitative data, communicating with study participants and other UPchieve stakeholders, and tracking results
  • Analyze, interpret and report on findings from studies—including funder reports, white papers, and blog posts
  • Manage relationships with external partners (such as schools and research agencies) and vendors for research purposes
  • Conduct 1:1 interviews with users and other stakeholders (such as teachers), and maintain a feedback loop to share the results of your research with the UPchieve team
  • Maintain current knowledge of tutoring research and suggest changes to UPchieve’s tutoring platform and coach training that incorporate research insights
  • Help design methods of tracking our student impact internally and help measure how iterative improvements to our platform or coach training affect that impact
  • Support UPchieve with other projects in data analysis, coach training, or design research depending on your skill set and preferences

Preferred Experience

What Our Ideal Candidate Looks Like

  • You have experience conducting qualitative and quantitative research—you are familiar with experimental and quasi-experimental study design, analysis, and reporting. You “talk the talk” and can communicate effectively both within the research community and to non-technical audiences
  • You have a passion for and experience with research-based education initiatives (whether in a school building or elsewhere). You’ve designed effective education initiatives, and have a solid handle on research-based education
  • You’ve successfully managed large projects with multiple stakeholders
  • You have strong data analysis skills (For example with Excel, STATA, SAS, R, or Python)
  • You have very strong writing skills
  • You are detail oriented
  • Bonus for experience with design and user research to inform tech products

Recruitment Process

Please submit your resume and a short parapgraph about why you're a good fit for the role.

Additional Information

  • Contract Type: Full-Time
  • Location: Brooklyn, United States (11201)
  • Experience: > 2 years
  • Possible full remote
  • Salary: between 65$ and 80$ / year